Shipping Information

Local Singapore Delivery

Standard shipping is free within Singapore. Shipping is made J&T Express and can take between 2-5 working days. 

We do not offer time based bookings or specific delivery timing requests.

 

**Please Note.  Durning events and around public holidays such as 11:11, Christmas, Easter and other occasions, we have found that our courier service may become overwhelmed.  Due to this there may be additional delays of 2-3 days.

After you have placed an order at Nuzest.sg it will be sent to our warehouse for packing.

Once the order has been packed you will receive a tracking number.  This can be tracked via this URL 

https://www.jtexpress.sg/trackmyparcel

If you experience issues with tracking the J&T Customer Support phone number for tracking is: 69396399 or email cs_sg@jtexpress.sg

 

If you have multiple 'miss-send' attempts, please contact admin@nuzest.sg or Scott on +6596498436.   Note:  We can only view your tracking code on the same link as you have been provided above.

 

International deliveries

All international deliveries are packed by J&T express and then delivered by DHL.  We do not have an automated service to update your DHL tracking but you can request for this via an email following instructions below.

Duties and taxes are not included in the purchase price of the Nuzest products and will need to be paid upon arrival into the designation country.

Orders may take approximately 15 days, sometimes longer if the package is delayed at Customs.  

For DHL tracking codes email:   

cs_sg@jtexpress.sg  and also admin@nuzest.sg