FREE SHIPPING ON ALL ORDERS - SINGAPORE AND MALAYSIA

shipping

 

Local Singapore Delivery

In Singapore we deliver orders within 5 working days or sooner from our warehouse with J&T Express. Over time we hope to shorten delivery time as much as possible and we thank you for your support.

Update 17th October 2020 - 3pm.  Our tracking link is currently broken.  We apologies for this and we will update this as soon as our vendor can give us an update. 

J&T Customer Support phone number for tracking is: 69396399

 

Shipping is free within Singapore. Shipping is made J&T Express and can take between 2-5 working days.  We do not offer time based bookings or specific delivery timing requests right now.

**Please Note.  Durning events and around public holidays such as 11:11, Christmas, Easter and other occasions, we have found that our courier service may become overwhelmed.  Due to this there may be additional delays of 2-3 days.

Questions about your parcel shipment/ delivery should go to:

Email:   Only if you notice a 'return to sender' on your tracking - cs_sg@jtexpress.sg

If you have multiple 'miss-send' attempts, please contact admin@nuzest.sg or Scott on +6596498436.   Note:  I can only view your tracking code on the same link as you have been provided above.

 

International deliveries

All international deliveries are packed by J&T express and then delivered by DHL.  We do not have an automated service to update your DHL tracking but you can request for this via an email following instructions below.

Orders may take approximately 15 days, sometimes longer if the package is delayed at Customs.  

For DHL tracking codes email:   

cs_sg@jtexpress.sg  and also admin@nuzest.sg