Shipping

 Local Singapore Delivery

Shipping is free within Singapore. Shipping is made J&T Express and can take between 2-5 working days.  We do not offer time based bookings or specific delivery timing requests right now.

**Please Note.  Durning events and around public holidays such as 11:11, Christmas, Easter and other occasions, we have found that our courier service may become overwhelmed.  Due to this there may be additional delays of 2-3 days.

Questions about your parcel shipment/ delivery should go to:

Email:   Only if you notice a 'return to sender' on your tracking - cs_sg@jtexpress.sg

J&T Customer Support phone number for tracking is: 69396399

 

International deliveries

All international deliveries are packed by J&T express and then delivered by DHL.  We do not have an automated service to update your DHL tracking but you can request for this via an email following instructions below.

International duties and taxes are not included in the purchase price of the Nuzest products and will need to be paid upon arrival into the destination country.

Orders may take approximately 15 days, sometimes longer if the package is delayed at Customs.  

For DHL tracking codes email:   

cs_sg@jtexpress.sg  and also admin@nuzest.sg 

 

If you have multiple 'miss-send' attempts, please contact admin@nuzest.sg or Scott on +6596498436.   Note:  I can only view your tracking code on the same link as you have been provided above.