After goods have been shipped an additional administrative fee of SGD$30 is in place for a return to be accepted
Shipping of the return is to be organised by the buyer at their own cost. Any and all returns need to be in the original packaging in an un-used state. Nuzest Singapore will only entertain a return if the product is deemed to be faulty by way of foreign object found inside a tub
SPECIFIC SCENARIOS AND MOST COMMON ISSUES:
From time-to-time, during Air Shipping, a product tubs second ‘seal’ may pop due to cabin pressure. In these circumstances we do not do a swap as long as white security seal is intact.
Any and all returns need to be commutated via email first with photo proof.
Please send these requests to firstname.lastname@example.org